Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Request a quote
• Contact us through the website
• Use the chat widget
• Submit forms on our website
• Communicate via phone, email, or SMS

Information we may collect includes:

• Name
• Phone number
• Email address
• Job address or zip code
• Moving details (items, dates, job scope)

Like most websites, we may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device type
• Pages visited on our website

This information helps maintain site functionality and improve services.

2. How We Use Your Information

We use collected information to:

• Provide moving or labor service quotes
• Schedule moving assistance
• Respond to inquiries
• Send appointment confirmations
• Communicate about services requested
• Improve our website and services
• Prevent fraud or misuse

We may also use your contact information to follow up regarding service requests.

3. SMS and Communication Consent

By providing your phone number through our website or forms, you consent to receive messages related to:

• Service confirmations
• Scheduling updates
• Quote responses
• Customer support

Standard message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP.

4. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

• Improve user experience
• Track website performance
• Understand how visitors interact with our site

Cookies do not collect personal information unless voluntarily submitted.

You may disable cookies through your browser settings.

5. Information Sharing

SheHaulsAway does not sell, trade, or rent personal information.

We may share information with trusted third-party providers that assist in operating our business such as:

• Website hosting providers
• CRM or scheduling systems
• Payment processors

These providers are only allowed to use the information necessary to perform services for us.

We may also disclose information if required by law.

6. Data Security

We implement reasonable security measures to protect personal information.

However, no method of online transmission or electronic storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have questions regarding this Privacy Policy, contact: